Q: What exactly does web site migration imply and what does it involve?
A: The website migration service that we are offering is free (within a certain limit). We will migrate your website(s) to our high–end cloud hosting platform without you needing to do anything. We know from experience that switching web hosting providers can lead to lost info and undesirable downtime. For this reason, we will accomplish all that for you at no cost!We have capable administrators whose chief task is to make certain that your web site works exactly as it did on your previous hosting platform. The administrators are well–versed in transferring custom–built sites, as well as sites that are based upon popular scripts such as WordPress and Joomla™.
Q: How long will the web site migration procedure take?
A: While we cannot give you a precise time interval, because there are lots of factors, including the size of the files and databases, the location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will do our best to transfer your web site within 48h, and in certain cases – within 24h (if the website content is not large).
Q: My personal privacy concerns me. What information do you need to have?
A: We do not need any sensitive info. We’ll need, though, the login information for your present web hosting account along with the name of the website that you need to move.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: How about downtime? Will my web site be unavailable?
A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. As soon as the transfer is over, we will make certain that everything is functioning properly and that the integrity of your data is not affected before telling you that the transfer is done. After that, we will instruct you how to move the domain over to your hosting account with us and how to edit your DNS settings.
Q: Will my current web hosting provider need to provide any information/assistance?
A: No. Apart from your login details for the Control Panel, we do not require anything. We will never touch base with your web hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: Yes. We support all conventional Linux–driven web hosting platforms. We do not support Windows–powered hosting platforms, as we don’t offer Windows web hosting solutions ourselves.We also don’t support proprietary web site building and management tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.