Customer Support Channels
A 1–hour Response Guarantee
Offering excellent support on time is our high priority, so we backup each web hosting service plan with a one hour ticket answer guarantee. At the time you send a ticket or send us a message, our customer support team will do their best to give the most appropriate answer to your situation and to offer assistance in a timely fashion.
A Top–quality Support Service
Our assistance service is offered by a crew of proficient professionals which are prepared to react to your issue as soon as possible. You can easily get hold of the tech support staff by opening a help support ticket from your Website Control Panel or by posting us an e–mail message. On business days, you may as well contact us on the phone or take advantage of the live chat option.
An Intuitive Help Section
If you require guidance while operating within the Control Panel, you could always click the Help control key and track down your concern in the group of content articles that will came up. We have as well turned most of the posts into training videos. The catalogue of movies will come up if you click the Videos button located in the top right angle.