Support and Help Channels
A 60 minutes Ticket Response Warranty
Our customer help and support Dept is online day and night to take care of all of your current service needs. Every ticket you send to us shall be addressed within maximum 1 hour. If your problem calls for help from an administrator, we’ll address the ticket to the technician in charge and will let you know that the issue is being taken care of.
Top–quality Technical Assist Service
Our technical help and support staff is going to be online for you round the clock to to reply to all assistance request tickets that you send. We offer tech support for the apps that are pre–configured on your hosting server. These include our in–house designed Website Control Panel, the selected OS as well as the server admin panel (with regards to the VPS type).
An Informative Help Section
In the Website Control Panel that is offered completely free with the virtual server, you will find an instructional Help zone, incorporating all you need to have knowledge of when supervising your internet sites and apps. We have added a wide selection of how to reports and video courses that present the essential website managing tasks in an easy to comprehend fashion.