1 hour ticket response
Quick support is our greatest priority and this is why we’ve got a team of experienced technicians who are ready to offer a prompt response to any question that you could possibly have. Just submit your client support ticket from the Website Control Panel and we’ll reply within 60 minutes at the latest. Actually, we strive hard and aim for a twenty–minute client support ticket response time.
A Topflight Customer Care Service
Each member of our client care staff has several years of experience in the web hosting service market and the vast majority of them have worked for us for at least 5 years. They all are prepared to answer all your requests in the most competent way possible.
An Intuitive Help Section
In the Website Control Panel you’ll find an intuitive Help section where you can find quick suggestions on how to use our hosting services. You can see the answers to your inquiries in the F.A.Q. library, find more details in the web hosting account administration articles or watch the educational video tutorials.