Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help Center section incorporated into your Website Control Panel features a selection of help articles and commonly asked questions. Aimed toward resolving any common problem that you may possibly come across, they are compiled by our support team of practiced technicians.

  • Top quality support service
  • How–To Videos

  • For those of you who’d like to learn how to troubleshoot a frequently experienced issue by watching a training video, we’ve added a collection of video tutorials to our Website Control Panel. All the educational videos are brief and easy to follow. They offer you step–by–step presentations of different web site administration actions.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 tech support service with a 1–hour support ticket response guarantee. A team of practiced tech support engineers will be available to you to reply to all the enquiries that you might have. During non–peak periods, a reply will be given within just 20 minutes.