An Easy–to–Navigate Help Section
The Help Center section incorporated into your Website Control Panel features a selection of help articles and commonly asked questions. Aimed toward resolving any common problem that you may possibly come across, they are compiled by our support team of practiced technicians.
For those of you who’d like to learn how to troubleshoot a frequently experienced issue by watching a training video, we’ve added a collection of video tutorials to our Website Control Panel. All the educational videos are brief and easy to follow. They offer you step–by–step presentations of different web site administration actions.
A Sixty–Minute Support Ticket Response Guarantee
With all our semi–dedicated servers, we offer a 24–7 tech support service with a 1–hour support ticket response guarantee. A team of practiced tech support engineers will be available to you to reply to all the enquiries that you might have. During non–peak periods, a reply will be given within just 20 minutes.