Phone Support in Web Hosting
All our web hosting packages come with telephone support 14 hours per day even on official holidays, which means that if you do not have an account yet, you can call us and learn more about our solutions or if we meet the system requirements for your web sites. For your convenience, we have local telephone lines in the U.S.A., Great Britain and Australia, so that you'll be able to contact the phone number which is nearer to you. If you're a current customer, we will assist you timely with any kind of general and billing issues as well as with various technical matters in order to save you time and efforts - we are aware of the fact that often it is much easier speak with a live person so as to get things done instantly. Of course, some situations cannot be taken care of on the phone, so in such a case you will be able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Servers
Any time you want more details about the semi-dedicated service that we offer, you are able to call one of the three support lines that we have worldwide - in the United States of America, the UK and Australia. By doing this, you will be able to check ahead of time if our services will be suitable for your web sites. If you're already our client and you've got a semi-dedicated account, you have the option to contact us on the phone for fourteen hours every day about any billing or general issues. For strictly technical troubles you'll need to take advantage of our ticketing system so as to contact our tech support since sometroubles simply need extra time to be resolved, still we will help you over the phone with countless minor technical issues as well, saving you the time and efforts.