A lot of people who begin using their very first hosting account, or switch companies, normally have inquiries about how particular things are performed or stumble upon complications when setting up different things like e-mails, site settings, and so on. Because of this, lots of web hosts have compiled documentation with the most common questions and problems in order to help their customers get information quickly and seamlessly. As a result, the customer service staff can concentrate on actual issues that certain customers may be encountering, since the solution for the smaller things will be available on the World Wide Web and clients can resolve them without getting in touch with the customer support team. Having exhaustive documentation is pretty important, particularly for new clients without any practical experience, as the hosting service involves tons of functions and lots of people can become baffled about what to do. A good knowledge base can both help you complete the tasks that you wish and learn how the web hosting service functions in general.

Extensive Online Documentation in Web Hosting

All web hosting service that we are offering come with an in-depth knowledge base where you can find everything you need to know with regard to your hosting account. Whether you’re planning to set up a new database, to forward a domain by means of an .htaccess file or to set up an email address on your desktop computer or hand-held device, you can just check our help articles and all the information that you need will be there. When you go to a particular section of your Hepsia hosting Control Panel, you’ll see articles that are related to the features that you can access through it. If you would like to see the whole article list and get acquainted with all the functions that Hepsia is offering, or only to read generic info about the web hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our very best to encompass any predicament that you may face, but in case you do not find the info that you want, you can always contact us, as our help desk staff members are at your service day and night.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers offer a comprehensive online article repository where you can find any information that you might require about our web hosting services or about the Hepsia Control Panel that we are using. We have prepared it on the basis of the feedback that we have gathered from our customers through the years and, hence, our articles touch on specific problems that you may experience and propose the most efficient way to fix them, for example getting a 500 Internal Server Error message or not being able to send e-mails from your desktop computer even though you have the correct SMTP settings. The articles are available in every Control Panel section and you can examine them whenever you wish. They can help you enhance your knowledge not only about our platform, but also about the hosting realm in general, as they contain detailed instructions and general information such as what cron jobs or file access permissions are.